Astoria 9-1-1 is operated under the governance of the City
of Astoria and dispatches for 3 law enforcement agencies, the Port of Astoria,
and 8 fire departments. We are also tasked with afterhours dispatching of 3
public works departments. The dispatch center is staffed by a communications
manager, an operations supervisor, 9 dispatchers and 2 non-emergency call
takers.
In 2023, Astoria 9-1-1 processed over 15,000 9-1-1 calls and
53,000 non-emergency calls.
All dispatchers are DPSST (Department of Public Safety
Standards and Training) certified in both telecommunications and emergency
medical dispatch (EMD). To receive these certifications, dispatchers attend a
3-week academy in Salem put on by the state of Oregon followed by a 3-day EMD
course. Topics covered during the academy include ethics, communication skills,
behavioral health, map reading, criminal law, call handling scenarios and radio
dispatching. Once a basic certification is obtained, dispatchers must complete
17 hours of training each year to keep their certification current. This
includes law enforcement dispatch training, emergency medical dispatch training
and one hour of ethics training. Dispatchers holding a leadership role, such as
the communications manager, operations supervisor or a lead dispatcher must
have additional leadership training each year.
Interest in working for us? Sign up for job alerts:
https://astoria.applicantpool.com/jobs/
Agencies We Proudly Serve
Astoria Police Department
Clatsop County Sheriff’s Office
Clatsop County Parole & Probation
Clatsop County Code Enforcement
Warrenton Police Department
Port of Astoria
Astoria Fire Department
Camp Rilea Fire
Elsie Vinemaple Fire District
Knappa Fire District
Lewis and Clark Fire District
Olney Walluski Fire District
